Welcome to Akao.io (“we,” “our,” “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://akao.io and use our services.

1. Information We Collect

We collect the following types of information to improve your shopping experience and fulfill your orders:

a. Personal Information

When you make a purchase or create an account, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via our payment providers)

b. Non-Personal Information

We may also collect:

  • Browser type and device information

  • IP address and location (approximate)

  • Pages visited, time spent, and actions taken on the site

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates and promotions

  • Improve our website, services, and product offerings

  • Prevent fraud and ensure secure transactions

3. Cookies

Akao.io uses cookies to:

  • Remember your preferences

  • Analyze site traffic and usage

  • Personalize your shopping experience

You can choose to disable cookies in your browser settings, but some parts of the site may not function properly.

4. Sharing Your Information

We do not sell your personal information.
We may share limited information only with:

  • Suppliers and logistics partners (for order fulfillment, especially from AliExpress and other vendors)

  • Payment processors (to handle secure transactions)

  • Analytics and marketing services (like Google Analytics or email providers)

All third-party partners are required to protect your information and use it only for the intended purpose.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
However, please note that no online transmission or storage method is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your data

  • Correct inaccurate information

  • Delete your personal data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at support@akao.io.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors.

8. International Data Transfers

As we source products globally, your data may be transferred and processed in other countries, including those outside your residence country. We ensure adequate protection for all such transfers.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 support@akao.io
🌐 https://akao.io